At EliteGamingChairs.com, we want you to be 100% satisfied with your purchase. If for any reason you are not, our return policy makes it easy.
1. Returns
- You may request a return within 30 days of receiving your order.
- Items must be unused, in original condition, and in the original packaging.
- Proof of purchase (order number/receipt) is required.
2. Refunds
- Once we receive and inspect your return, we’ll notify you about approval or rejection.
- Approved refunds will be processed to your original payment method within 5–10 business days.
- Shipping costs are non-refundable (unless the item is defective or we made an error).
3. Exchanges
- We replace items if they are defective or damaged. Contact us at info@elitegamingchairs.com for assistance.
4. Non-Returnable Items
- Gift cards, clearance items, and customized products are non-returnable.
5. How to Start a Return
To initiate a return, email us at info@elitegamingchairs.com with your order details.